Privacy Policy
How we collect, use and protect your personal data in line with the EU General Data Protection Regulation (GDPR).
This Privacy Policy explains how Zentriva Systems SIA ("Zentriva", "we", "us" or "our") processes personal data when you visit our website, contact us, or use our performance marketing services. We are committed to handling your data lawfully, fairly and transparently.
01 Data controller
The data controller responsible for your personal data is:
- Zentriva Systems SIA
- Registration number: 50203752861
- Registered address: Klijānu iela 7 k-2 – 1, Rīga, LV-1012, Latvia
- Email: Office@zentriva-systems.eu
- Phone: +371 2999 9999
02 Data we collect
We collect only the data we need to respond to you and provide our services:
- Contact data you submit — name, company, email, phone, website and the content of your message.
- Client & project data — information you provide to deliver campaigns, such as access to advertising or analytics accounts, business goals and budgets.
- Technical data — IP address, browser type, device information and pages visited, collected through cookies and similar technologies.
- Usage & analytics data — aggregated statistics about how visitors use this website.
We do not intentionally collect special categories of data (such as health or biometric data) and ask that you do not send such information to us.
03 How we use your data
- To respond to enquiries and prepare proposals.
- To provide, manage and optimise the advertising services you engage us for.
- To operate, secure and improve our website.
- To send service-related communications and, where permitted, relevant updates.
- To comply with legal, accounting and tax obligations.
04 Legal bases for processing
Under the GDPR, we rely on the following legal bases:
| Purpose | Legal basis |
|---|---|
| Responding to enquiries | Steps prior to a contract / legitimate interests |
| Delivering our services | Performance of a contract |
| Analytics & optional cookies | Your consent |
| Security & site operation | Legitimate interests |
| Accounting & tax records | Legal obligation |
Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.
07 International transfers
Some of our providers may process data outside the European Economic Area. Where this happens, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or an adequacy decision, so your data remains protected.
08 Data retention
We keep personal data only as long as necessary for the purposes described above. Enquiry data is typically retained for up to 24 months; client and accounting records are retained for the periods required by Latvian law. When data is no longer needed, we delete or anonymise it.
09 Your rights
Subject to the GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request erasure ("right to be forgotten").
- Restrict or object to processing.
- Data portability.
- Withdraw consent at any time.
- Lodge a complaint with a supervisory authority — in Latvia, the Data State Inspectorate (Datu valsts inspekcija).
To exercise any of these rights, contact us at Office@zentriva-systems.eu.
10 Security
We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse. No method of transmission over the internet is fully secure, but we work to safeguard your information and limit access to those who need it.
11 Changes to this policy
We may update this Privacy Policy from time to time. The "last updated" date above reflects the latest version. Material changes will be communicated where appropriate.
12 Contact us
For any privacy questions or requests, contact us at Office@zentriva-systems.eu or by post at the address listed above.
This document is provided for general information and does not constitute legal advice. We recommend having it reviewed by a qualified legal professional before relying on it for compliance.